Social media communication survival guide
Thrill customers and build strong relationships
Social media has changed customer contact points and their behaviour in the customer life cycle. Companies have to adapt their communication to thrill customers and build strong relationships.
- Understand the new rules of customer communication in social media
- Learn how your communication can support customer excitement
- 4 important points to consider for your survival strategy
: Stefanie King, Kjero, Austria
Stefanie King was one of the presenters at the Social Media Marketing Day @Your Desk. Organized by Markedu. Other great events here: www.markedu.com/web-seminars