Humanizing Business and the Brand
Michael Brito believes that organizations cannot and will not have effective, external conversations with consumers, unless they can have effective internal conversations first. This is your chance to take inspiration and learn about:
- The importance of humanizing business operations in order to best meet the needs of the social customer.
- Real time community engagement between the social customer and employees of an organization.
Michael Brito, Edelman Digital, California, USA
Michael Brito was one of the presenters at the Social Media Marketing Day @Your Desk. Organized by Markedu. Other great events here: www.markedu.com/web-seminars