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A Design Thinking Approach to Online Engagement - Carl Griffith at the Social Media Day

Duration : 20min 45sec | Channel : Social Media Marketing Day
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A Design Thinking Approach to Online Engagement
Create richer and long-lasting engagement

In this presentation Carl Griffith will introduce you to some principles of design thinking and how these can help differentiate ordinary online engagement from extraordinary engagement
  • Learn how understanding your customers' deeper needs and desires can enable richer and more long-lasting engagement 
  • Learn why understanding your customers' broader context and their journey with your brand or organization is so powerful 
Speaker: Carl Griffith, Cloud View, Singapore

Carl Griffith was one of the presenters at the Social Media Marketing Day @Your Desk. Organized by Markedu. Other great events here: www.markedu.com/web-seminars

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